Crew Cafe - Excelso (Tangerang)

Join Excelso Multi Rasa as a Crew Cafe in Tangerang and become part of a dynamic team dedicated to delivering exceptional customer experiences. This role is perfect for individuals passionate about hospitality, coffee, and creating memorable moments for customers. At Excelso Multi Rasa, we are committed to providing a warm and inviting atmosphere where every customer feels valued. As a Crew Cafe, you will be the face of our brand, ensuring that our customers leave with a smile and a great cup of coffee.

In this role, you will be responsible for preparing and serving coffee and other beverages, maintaining a clean and organized workspace, and assisting customers with their orders. You will work closely with the management team to ensure that our standards of quality and service are met. This is an excellent opportunity to grow within the hospitality industry and develop your skills in a supportive and encouraging environment.

📋 Tanggung Jawab Pekerjaan

• Prepare and serve a variety of coffee and beverages to customers.
• Maintain a clean and organized workspace, including coffee machines and serving areas.
• Assist customers with their orders and ensure their satisfaction.
• Stock and manage inventory of coffee beans, milk, and other supplies.
• Follow health and safety guidelines to ensure a safe working environment.
• Collaborate with the management team to improve service quality and customer experience.
• Handle cash transactions and maintain accurate records of sales.
• Promote our brand and products to customers and encourage repeat visits.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a similar role in the hospitality or coffee industry.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic knowledge of coffee preparation and equipment.
• Familiarity with POS systems and cash handling procedures.
• Good physical stamina and the ability to stand for long periods.
• Ability to work well in a team and follow instructions.
• Passion for coffee and customer service.

🛠️ Keahlian

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