Senior IT Support

Nusantara Investment · 📍 Parepare, Sulawesi Selatan · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 11.000.000 per month
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📋 Tanggung Jawab Pekerjaan

Provide technical support and assistance to employees, ensuring the smooth operation of IT systems and infrastructure.,Troubleshoot and resolve technical issues, including hardware, software, and network problems.,Install, configure, and maintain IT systems and applications.,Ensure compliance with IT policies and procedures, including security and data protection measures.,Monitor and maintain the performance of IT systems, ensuring optimal performance and availability.,Provide training and support to employees on the use of IT systems and applications.,Collaborate with other IT team members to ensure the successful implementation and maintenance of IT projects.,Document technical processes and procedures for future reference and training purposes.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 5 years of experience in IT support and technical roles.,Strong technical skills in hardware, software, and network troubleshooting.,Proficient in using IT support tools and software, including ticketing systems and remote access tools.,Excellent problem-solving and analytical skills.,Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical staff.,Knowledge of IT security best practices and compliance requirements.,Familiarity with cloud-based IT solutions and services.

🛠️ Keahlian

Technical troubleshooting and problem-solving skillsKnowledge of IT infrastructure and systemsExperience with IT support tools and softwareStrong communication and interpersonal skillsAbility to work effectively in a team environmentProficient in using remote access toolsFamiliarity with cloud-based IT solutionsKnowledge of IT security best practices
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